Saturday, April 25, 2020

Booking Holdings Admits to Having Critical Failures Even Before the Pandemic

Booking Holdings hired a new marketing chief in 2019 because it knew that its brand marketing in the U.S. was falling short, particularly against household name Expedia. Booking is pivoting to address shortcomings, realizing finally you can't keep kicking the can down the road with basically the same strategy. -Dennis Schaal